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Are you a factory or trading company?

We are a Carpet Brand with professional carpet factory with history of more than 30 years.

How to purchase your carpets?

Contact our customer service, we will have professional sales staff stay in touch making sales contract. Customization is 50% down payment. The final payment be paid before delivery.

Do you provide free sample?

 Yes, we offer free sample before the whole. Only need to pay the freight, and the specific details will be specified in the contract.

How to choose design colors?

We have our own color pom box. We also have Pinton Color poms as well as ARS color poms. And our professional design team will recommend the best match color for confirmation.

What is the lead time?

Usually 45-60days after confirming the details and quality of samples, 7-10days for stock range items.

Can you customize the products as per our request?

Yes, we do OEM and ODM.

How to find the freight forwarder?

FULI has experience in directly exporting to most major cities. We can provide our own freight forwarder and choose the best one who has good service and competitive price to your port. Or we can also use your forwarder to export the goods.

What is your after-sales service /return policy?

Our customized products are final sale. If there is a quality problem, we will promise to return or exchange it. Our carpet maintenance manual is on the download page of the official website, and you can know the maintenance and cleaning methods of the carpet you bought at any time.